Top HR Tech Trends 2023 to take your Recruitment to Next Level
Written By Daniyal Wali
The recruitment world is changing each year as new technology is introduced. In this blog, we share the most important HR Tech trends in 2023 that can take your recruitment to the next level.
We discussed HR Tech trends last year in our HR Trends blog which mainly focused on the post-pandemic scenario at workplaces and recruitment in specific. This year we have seen a few unprecedented changes in technology and the recruitment and TA teams are for sure to get their hands on it for better results.
Several traditional practices of HR are becoming outdated due to the rapid evolution of technology, and companies are taking the edge over each other by employing the latest tools. This blog will share a few of the key trends taking place in the HR technology space. And these trends can help you make better decisions in terms of staying on top of your industry in 2023.
Why to invest in HR Technology in 2023?
We have seen exponential transformations in the last few decades in every aspect of human life whether that be personal interaction or the way businesses function. Not adapting to the changing conditions can result in extinction and no company would want to be perished. This is the reason that a great number of investment is expected in HR technology. If any company wishes to stay in the competition then investing in the technology is vital.
There are examples of several companies that have disappeared because they could not comply with the changing circumstances. One of the examples is Nokia which did not welcome the tech trends like smartphones and was left far behind in the race against the market competitors. Similarly, there are different departments within a company that needs to welcome innovations and HR is no exception. The latest technology trends are taking the HR world by storm.
Here are a few of the top-most HR Tech- trends 2023:
• Recruitment with ChatGPT
ChatGPT was launched in November last year by the company Open AI. It has taken the world by storm as this AI-based writing tool accumulated 1 million users in a record 5 days only. Where everyone from a common man to a coder has started using Chat GPT, and it has become one of the hottest HR tech trends within the recruitment world as well.
Everyone is talking about this new tool from the great HR Tech influencer like Josh Bersin to Tom Haak. ChatGPT can carry out several functions for you as a recruiter. You can search candidates through databases, refine and enhance job descriptions, ask pre-qualification questions, correspond with candidates, assist candidates, generate reports, and conduct exit interviews all through ChatGPT.
• Use of Chatbots
The numerous HR tasks from recruiting, and onboarding new talent to tracking the performance of the employees can turn out to be repetitive and exhausting. For instance, HR teams have to spend most of their time responding to the same questions. Chatbots which are conversational AI will help organizations automate dull HR tasks for instance:
- Scheduling interviews
- Responding to the candidates' questions
- Answering employee FAQs
- Managing leave requests by processing them in absence management
The chart below explains various other ways in which Chatbot can be helpful for your organizational needs, especially for recruitment purposes. These chatbots will reduce the load on HR teams and they can focus on essential tasks that require human interaction and judgment.
• Blockchain for Talent Acquisition
Blockchain integration has become a hot topic in the recruitment world due to the ease it offers in recruitment and talent acquisition. It is expected to change the complete operation of Human Resources from mitigating risks traditionally linked with limited trust, instant screening, and providing credential verification to the execution of direct cross-border payments.
Blockchain has been used most commonly in Supply Chain and Finance but according to a study conducted by IBM, the blockchain value is expected to have a major impact on HR (Human Resources). Blockchain with AI and other automation could provide companies the ability to perform an audit, manage data, and several administrative tasks.
• Work Flexibility
Organizations are embracing a shift from office-centric practices to a human-centric model in order to control the employee turnover ratio. The employee-driven approach from companies empowers employees to choose how, where, and when they work. According to research by Gartner, 52% of employees claim that flexible working policies play a crucial role in deciding to stay with the organization. In order to be successful in the execution of this shift to flexibility, employers must ensure that flexible working is the default and not the exception and it is surrounded by principles, not policies.
• Welcoming Boomerang Employees
The employees considered it wise to switch to new workplaces or switch careers because the global economy was booming. However, the global economy began shrinking and during this uncertain economy, many retirees are returning to their previous employers, as also those professionals who thought the grass was greener on the other end.
This situation is actually a bonus for many companies as they appreciate the return of their former employees (boomerang employees) because they have proven skill sets and institutional knowledge.
The organizations in 2023 will begin to maintain their professional relationship with leaving employees and ensure that their doors are open for them. Moreover, the companies can invest in their digital workforce performance technology to let talent acquisition teams keep track of their ex-employees to identify which one of them has the required experience and skills to acquire high-demand positions.
• Smart Workforce Planning
In a complex economy, there is no guarantee that your workforce strategy will be as effective in the coming year as it was in the previous one. Talent managers will need to be more strategic in their future planning for a better understanding of their needs. To do this, they must disintegrate gaps and work with business leaders across all activities.
In the coming years, AI is going to be more helpful in predicting and determining the appropriate roles, skills, and geographies for the changing business. Employers' hiring procedures are slowing down hiring as per recruiting trends. Additionally, if the industry does undergo a recession in 2023, businesses will need to re-invent their workforce planning and do new hiring much more cautiously.
To be able to deal with every kind of risk in the economic environment, talent acquisition professionals must carry out scenario-based workforce strategy plans and do a proper risk assessment. Within every case, they should be able to consider both the company's crisis and quick recovery.
• Embracing Cloud-Based Systems
The cloud-based systems are necessary to keep the employees connected and they don’t keep connected only the employees in the office but also the ones who are working remotely. Organizations are implementing these systems to keep up with technological advancements. Human Capital Management solutions or HCMs – powered by cloud technology are going to be essential tools for HR who can access real-time data of the employees to from any place at any time and make effective decisions.
• Using Technology for Inclusive and Diverse Work Culture
The organizations are once again emphasizing on creating an inclusive and diverse workplace culture in 2023. There are companies that have already embraced the diversity and inclusion concept whereas, there are others that are still struggling to embrace it.
According to the Director of Inclusion & Diversity at Deloitte, companies with inclusive culture are “twice as likely to meet or exceed financial targets and far exceed their business outcomes” as compared to companies without inclusive culture. There is a growing number of modern workplaces that have started using D&I (Diverse and Inclusive) technologies for talent acquisition along with sourcing and selection.
• Bringing Employee Experience to Spotlight
Organizations are spending money more than ever before for improving employee experience from onboarding to employing cloud solutions for effective communication. With the exponential development in technology, managers in HR now have the relevant tools to offer a seamless experience to candidates by employing solutions such as gamification, psychometrics, and other engaging solutions. Companies have realized that giving prior attention to the employee experience is the key to success.
• Gamification in Recruitment
Gamification in recruitment refers to the practice of incorporating game elements and mechanics into the recruitment process to engage candidates, assess their skills, and enhance the overall candidate experience. It aims to make the recruitment process more interactive, enjoyable, and immersive for candidates while providing valuable insights to recruiters. It is becoming one of the most effective HR Tech trends because it does not only help in recruiting talent without any biases involved but also, it boosts employer branding as well.
Gamification in recruitment is not completely a new trend but that is an innovation that extensively increasing for employee engagement. It provides leaderboards, rewards, and badges (whether virtual or physical) can both be used to enhance the training of the employees and encourage completion.
HR Tech trends are necessary to stay up to date with the innovations happening in Human Resources because the future is driven by innovations and automation. Implementing the best techniques in HR and staying informed about the trends is a way to build a future-oriented workplace. We hope you liked the HR tech trends of 2023 that we have compiled.